Confidentiality statement

In an age of unsolicited emails, you can trust Nortem to keep your information confidential. We never share your email addresses with any third party, and we never send unwanted emails to you. We are a company that will protect and safeguard the privacy of our customers.

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Use of your personal information

The personal information collected is only used by Nortem staff for the purposes defined at the time of the collection or a use that complies with these purposes. We do not share your information with any third parties.

As mentioned above, we use your personal information to process your requests appropriately and present you with the information you need to access. We also use all of the information you provide voluntarily to make your visits to our site possible. At a later time, this information might allow us to add customized elements to our site or plan its content more appropriately, based on user interests.

If you have permitted us, we can use your personal information to send you the Nortem catalogue, with the intent of offering you the best service possible.

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Do we use cookies, track IP addresses, or use other passive means to collect information?

We do not link aggregate user data with personally identifiable information. We DO NOT Share Personally Identifiable Information with Third Parties. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

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Analytics Tools

We use analytics tools and other third parties technologies, such as Google Analytics, Adroll and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third-party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to our use of technologies as described herein, we may permit certain third-party companies to help us tailor advertising that we think may be of interest to you based on your use of Nortem Sites and/or Services and to collect otherwise and use data about your use of Nortem Sites and/or Services. 

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How can you opt-out, remove or modify information you have provided to us?

To modify or delete your personal information, you may contact us with changes to your personal information at 1-888-308-8898 or email us: info@nortem.ca or by mail to Nortem Corp. at 1-178 Pennsylvania Ave, Concord, Canada, L4K4B1.

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Access to and viewing your personal information

At any time, you can ask us for the personal information we have collected about you, modify it or delete it. To do so, or if you have any questions or comments regarding this policy, please contact us.

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